> For the complete documentation index, see [llms.txt](https://faq.wanttopay.net/wanttopay-app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.wanttopay.net/wanttopay-app/english/tarif-pro/vnutrennii-balans.md). # Internal balance The Wanttopay internal balance is the safest way to store funds in the service.\ It is not directly tied to a card and allows you to keep a balance in case of technical failures with card providers. Funds from the internal balance can be used at any time to top up Easy, Smart, and Pro cards — with no fees. *** #### Do I need to pay a fee when topping up a card from the internal balance? No. Card top-ups from the internal balance are processed **with no fees**. *** #### How quickly are funds credited to the card? Instantly. Funds are credited to the card immediately after the transaction is confirmed. *** #### Can I keep money on the internal balance permanently? Yes. You can use the internal balance as your main or backup way to store funds and transfer them to the card whenever it's convenient. *** #### Is the internal balance safer than storing funds on the card? Yes. Funds on the internal balance do not depend on the operation of an external card provider and remain available even during temporary technical failures. *** #### Can any card be topped up from the internal balance? Yes. The internal balance is available for topping up cards with plans **Easy, Smart, and Pro**. *** #### Where can I top up a card from the internal balance? Via chatbot **@WanttopayBot**: 1. Choose a card 2. Click “Top up” 3. Select the internal balance as the funding source {% hint style="info" %} Learn more about how to top up your card balance from the account’s internal balance [at this link](broken://pages/b47eac8bb2e71c9fcc3de0a0db8b012f0e59f8b9) {% endhint %} *** #### Are there limits on top-ups from the internal balance? The top-up limits from the account’s internal balance are $500 per day. The minimum top-up amount is $2 *** #### What should I do if the card is temporarily unavailable? Your funds remain on the internal balance and **are not lost**. After the card resumes working, you will be able to use them without any additional steps. *** #### Can I view the transaction history for the balance? Yes. A transaction history is available, where you can view all movements of funds on the internal balance at any time. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://faq.wanttopay.net/wanttopay-app/english/tarif-pro/vnutrennii-balans.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.