> For the complete documentation index, see [llms.txt](https://faq.wanttopay.net/wanttopay-app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.wanttopay.net/wanttopay-app/english/tarif-pro/tarif-pro.-arkhiv/usloviya-ispolzovaniya-i-vozvrata-tarif-pro-ot-01.05.2025.md). # Terms of use and refunds: Pro plan from 01.05.2025 {% hint style="warning" %} > This page contains the terms for Pro tariff cards issued before 01/02/2025. Updated terms apply to new cards.\ > \ > [View the current terms of the Pro tariff](/wanttopay-app/english/tarif-pro.md) > {% endhint %} **1. General product description** 1.1. Virtual cards with a rechargeable balance. Perfect for regular purchases on online services, shopping, hotel bookings, and travel. 1.2. The cards support 3D-Secure technology. Users receive authorization codes directly in the Telegram bot chat. 1.3. The cards support contactless payment via Apple Pay and Google Pay outside the Russian Federation or other countries where sanctions restrictions have not been introduced and these payment methods are supported. 1.4. The validity period of the virtual card is 60 months from the moment of its issuance. **2. Fees and charges:** 2.1. The card issuance fee is $19. The card requires a minimum deposit and is issued with a balance of $10. 2.2. Payment and top-up of the card balance using available methods at the internal exchange rate, which includes all fees and expenses. 2.3. Top up of the card balance via cryptocurrency is carried out through any of the available tokens and networks in the Wanttopay mini-app. The top-up fee is 9%, excluding the network fee of the network through which the top-up is made.\ \ 2.4. Top up of the virtual card is possible exclusively through the Wanttopay mini-app, using the available methods specified in the “Home” section.\ Top up of the card by direct transfer from other bank or virtual cards is not supported and is not credited to the card account, even if funds are actually debited from the sender. Such transfers are not subject to refund. 2.5. The card can be topped up with any amount from $4 to $5,000 at the set exchange rate, which can be viewed in the "Home" section. The minimum top-up amount via cryptocurrency is $4 + network fee. 2.6. The maximum monthly spending limit on the card is no more than $50,000. 2.7. The cost of monthly card maintenance is $6. It is charged every 30 days from the moment of issuance, and 3 days before the payment due date you will receive a notification and a payment link. 2.8. If the card maintenance fee is not paid on time, the card will be frozen. To unfreeze the card, you only need to pay the fee for the last month in the amount of $6, using the link you will find in your personal account. 2.9. Upon the expiration of the virtual card, it will be reissued free of charge, provided that the service fee is paid on time. Funds remaining on the card balance after the card expires are NOT subject to reimbursement. 2.9.1 The fee for each successful transaction is $0.50. If payment is made in a currency other than US dollars (multi-currency), the fee is $0.50 + 1%. In the event of a transaction cancellation, the fee is $0.50. No fee is charged for payments in China and Hong Kong. {% content-ref url="/pages/a4468944d3bb458eb59255d257a4e957d2ceb779" %} [Plan comparison](/wanttopay-app/english/tarify/sravnenie-tarifov.md) {% endcontent-ref %} **3. Refund conditions:** 3.1. Virtual cards with the Pro tariff are NOT subject to exchange or refund. 3.2. Funds credited to the balance of a Pro tariff virtual card are NOT refundable. **4. Restrictions and prohibitions:** 4.1. Prohibited categories of goods and services: * Money transfers * Payment for services with 18+ content * Financial institutions, manual cash disbursement * Non-financial institutions — currency exchange, money transfers, travelers' checks, debt repayment * State lotteries * Gas stations (fuel stations) * Online gambling (internet gambling) * Licensed horse racing and dog racing * Gambling: lotteries, casinos, betting, gaming chips * Horse racing, dog racing, and non-state online gambling * Credit bureaus * Financial institutions — goods, services, debt repayment * Dating sites * State lotteries (in certain countries) * Top-up and purchase of prepaid cards * Payment of deposits and surety * Other resources that violate applicable international law. * Top-ups of third-party e-wallets (WebMoney, Payeer, PayPal) 4.2. Cards do NOT support transfers or withdrawals to any other plastic or virtual cards. 4.3. It is prohibited to use a card with a $0 balance to link to trial subscriptions. In the event of abuse, the card may be automatically blocked by the bank's anti-fraud system without the possibility of recovery. 4.4. It is prohibited to carry out multiple transactions with insufficient balance on the virtual card. Therefore, the user is advised to check the card balance independently before paying for the required service and to unlink the card from services that charge a monthly subscription. In the event of abuse, the card may be automatically blocked by the bank's anti-fraud system without the possibility of recovery. 4.5. Any purchases from merchants or service providers located in the following countries or billing from them are strictly prohibited: *Afghanistan, Belarus, Cuba, Iran, North Korea, Syria, Venezuela, Russia, Myanmar, Somalia, Ukraine, Yemen (in* the case of transactions in the currencies of these countries, the card and the funds on it may be automatically blocked by the issuing bank). **5. Support:** 5.1. For any additional questions, you can contact [support service](https://t.me/WantToPaySupportBot) of the Wanttopay service. We are always happy to help you from 08:00 to 20:00 (UTC +3). **6. Agreement:** 6.1. By paying for the virtual card, you agree to all the terms of use of the Wanttopay service. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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