Subscription and access errors

Card freeze and subscription deactivation (Error code: #B003)

Reasons for occurrence

This error means that your subscription has expired and the card was automatically frozen. After that, any card operations become unavailable until the subscription is renewed.

What to do

To restore access to the card, you need to renew your subscription. This can be done in two ways — both are available through @WantToPayBot:

Via the mini app:

• Go to @WantToPayBot

• Open the mini app

• Open the frozen card

• Click the "Renew subscription" button

Via a direct link:

• The subscription renewal link is automatically sent in the chat with @WantToPayBot

• Follow the link and follow the instructions

If the subscription does not renew or the link did not appear, contact support @WantToPaySupportBot.