> For the complete documentation index, see [llms.txt](https://faq.wanttopay.net/wanttopay-app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.wanttopay.net/wanttopay-app/english/oshibki-i-resheniya/oshibki-google-payments/kody-oshibok-google.md).
# Google error codes
Google uses its own payment verification system and error codes.
๐ฐ Errors related to card balance and limits
Google cannot complete the payment due to insufficient funds, exceeded limits, or inability to reserve the amount.
**Typical codes:**
* OR-PFGVEM-24
* OR-PFGVEM-22 / 21 / 25
**What this means:**
* Insufficient funds on the card
* Transaction/card limit exceeded
* Google requests an additional hold
**What to do:**
* Check the balance, taking possible fees into account
* Check the card limits
* Top up the card and try again
* Avoid multiple payment attempts in a row
๐ณ Payment method verification errors
The payment was declined by the card issuer or did not pass Google's verification.
**Typical codes:**
* OR-CCSEH-05 / 21 / 22 / 32
* OR-HDT-14
* OR\_CCREU\_01 / 02 / 03 / 04 / 06 / 07
* OR\_MIVEM\_02 / 04
* OR\_PMCR\_32 / 58 / 60
**What this means:**
* The bank declined the transaction
* The payment method did not pass verification
* The card is restricted for online/foreign transactions
**What to do:**
* Check that the card details are correct
* Make sure the card supports online payments
* Try again later
* Use another payment method if necessary
๐งพ Payment profile errors
The error occurs due to incorrect or mismatched data in the payment profile.
**Typical codes:**
* OR-PMSA-03
* OR-PPAS-02
* OR-CAC-02
* OR-IEH-01 / 02
**What this means:**
* The profile country does not match the card region
* Incorrect address
* Name mismatch of the cardholder
**What to do:**
* Check the country and address of the payment profile
* Make sure the information is entered correctly
* Recreate the payment profile if necessary
๐ Google security restrictions and risk filters
Google declines the payment based on internal security rules.
**Typical codes**
* OR-HDT-16
* OR-BAIH-01 / 08 / 09 / 10
* OR-REH-04
* OR-TAPSH-08
**What does this mean**
* Google has temporarily restricted the payment
* the account or profile was flagged by a risk filter
**What to do**
* stop repeated payment attempts
* wait 24 - 48 hours
* check the payment profile before trying again
{% hint style="info" %}
Frequent repeated attempts may prolong the restriction.
{% endhint %}
๐ Repeated declines and temporary blocks
The error occurs after a series of failed payment attempts.
**Typical codes:**
* OR\_CCREU\_02
* OR-REH-04
* OR-BAEMF-10 / 11 / 12 / 13
**What this means:**
* Google has temporarily blocked payment attempts
**What to do:**
* Do not retry immediately
* Wait 24-48 hours
* Check the profile and balance before retrying
๐ Restrictions of individual Google services
Some Google services use separate payment acceptance rules.
Often occurs in:
* Google Ads
* Google Cloud
{% hint style="info" %}
### ๐ฉโ๐ป Contact support if:
* You did not find your error in the list
* The recommendations did not help
* The error repeats after the waiting period
We will definitely look into the situation and try to help.\
Technical support bot address:
{% endhint %}
---
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