> For the complete documentation index, see [llms.txt](https://faq.wanttopay.net/wanttopay-app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.wanttopay.net/wanttopay-app/english/obmen-kriptovalyuty.md).

# Cryptocurrency exchange

### **Contents**

1. [How the exchange works](#kak-prokhodit-obmen)
2. [Why WTP Exchange is better than P2P](#pochemu-licenzirovannyi-obmen-luchshe-p2p)
3. [Questions and answers](#voprosy-i-otvety)

***

[**WTP Exchange**](https://telegram.me/WanttopayExchangeBot) — is a service through which you can buy or sell USDT for rubles without P2P risks and random intermediaries. You work with a licensed operator, so the terms of the deal are clear in advance.

The service operates within the legislation of the Kyrgyz Republic and complies with the requirements for transactions with virtual assets.

Documents **WTP Exchange**:

— [License](https://wanttopay.net/legal/wanttopay-exchange-licence)\
— [Public offer](https://wanttopay.net/legal/wanttopay-exchange-offer)\
— [Rules for exchanging virtual assets](https://wanttopay.net/crypto-exchange#crypto_exchange-docs)\
— [Consent to transaction risks](https://wanttopay.net/legal/wanttopay-exchange-agreement)

⏱️ **Working hours:** Mon–Fri, 09:00–18:00 (MSK)

#### How the exchange works

The exchange takes place through [Telegram bot](https://telegram.me/WanttopayExchangeBot). Here is how it works:

1. You submit a request and specify the amount.
2. You receive a quote with the exchange rate and final amount.
3. You confirm the request.
4. You make the payment using the provided details.
5. You receive rubles or USDT.

The rate is fixed before payment, so the amount will not change during the process. Read more about how to pay for a request in our[ instructions](/wanttopay-app/english/obmen-kriptovalyuty/kak-oplatit-zayavku.md).

#### Why licensed exchange is better than P2P

**P2P exchange**

You transfer money to another person and wait for a transfer from them. Everything depends on a specific user — there may be delays, disputes, or bank blocks.

**WTP Exchange**

You work with a licensed service, not with private individuals. This means that:

— the money comes in one payment from the company\
— everything is processed officially\
— the service is responsible for the transaction\
— the terms and amount are known in advance\
— no delays, if payment goes through

As a result, you know the terms of the transaction and the final amount in advance. Legal exchange reduces P2P risks and helps avoid payout delays.

#### Questions and answers

**How long does the exchange take?**

During working hours, it takes about 15 minutes.

**When is the rate fixed?**

At the moment the request is confirmed, before payment.

**Do I need to go through verification (KYC)?**

Yes, only for the first exchange. You will need a passport.

**Why is this needed and is it safe?**

This is a standard requirement for financial services. Verification is carried out through the Sumsub platform. It is used by thousands of well-known companies, including Bybit, CoinList, and BingX. Data is transmitted via secure channels and used only for verification. This reduces the risk of fraud and allows secure transactions.

**How does verification work?**

You start verification in the bot — a secure Sumsub module opens. Upload your passport (the photo must be clear, without glare), then take a selfie: the system analyzes the image and compares the face with the document. After that, the data is checked automatically — this usually takes a few minutes.


---

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