> For the complete documentation index, see [llms.txt](https://faq.wanttopay.net/wanttopay-app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.wanttopay.net/wanttopay-app/english/kak-polzovatsya-kartoi/popolnenie-i-balans/popolnenie-balansa-karty.md).

# Card balance top-up

Virtual cards Prepaid, Easy, Smart, and Pro support balance top-ups. To top up the balance of a card you already have, go to [the Wanttopay mini app](https://telegram.me/WantToPayBot?start=w17851188--luMLI), select the card and click <kbd>Top up</kbd>. Two methods are available: in rubles via SBP (at the app's exchange rate) and in cryptocurrency.

**⚠️ For each crypto top-up, use new payment details.** Payment details can only be used once. A repeat transfer using previously used details will not be credited.

It is impossible to reverse such a transfer, so always use only the current payment details and strictly follow the payment system's instructions.

#### How long does it take to top up the balance

Usually, the top-up is credited to the card balance immediately. In some cases, it may take up to **180 minutes**. If three hours later the money still hasn't arrived, write to [support](https://t.me/WantToPaySupportBot).

### Top up balance in cryptocurrency

* Select a card from the list
* Click <kbd>Top up</kbd>
* Choose a cryptocurrency from the list
* Choose the required network
* Enter the required amount
* Click `Pay`
* Follow the instructions on the cryptomus website

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---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://faq.wanttopay.net/wanttopay-app/english/kak-polzovatsya-kartoi/popolnenie-i-balans/popolnenie-balansa-karty.md?ask=<question>&goal=<endgoal>
```

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