> For the complete documentation index, see [llms.txt](https://faq.wanttopay.net/wanttopay-app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.wanttopay.net/wanttopay-app/english/general-questions/kyc-information.md).

# KYC Information

KYC (Know Your Customer) is the process of verifying a client’s identity, used by banks, financial services, and crypto exchanges to prevent fraud and money laundering. It includes document verification, biometric identification, and risk assessment.

In Wanttopay, verification is conducted through the international service Sumsub.

#### Why Do You Need to Pass Verification?

Verification (KYC) in Wanttopay is required in two main cases:

1. To issue a Pro card with contactless payment (NFC) — verification is mandatory.
2. To use a card for payments on certain services that require the card to be issued to a verified user.

#### How to Pass Verification in Wanttopay

You can complete verification directly inside the Wanttopay mini-app in Telegram:

1. Open the mini-app [@WanttopayBot](https://telegram.me/WanttopayBot)
2. Go to the Settings section
3. Click Pass verification
4. In the window that opens, next to verify identity, you will see a question mark (?).

   If you click it, a KYC instructions guide on our information portal will open.
5. Click Start, enter your details, and follow Sumsub’s instructions — upload documents and take a photo for identity verification.

{% content-ref url="/pages/pKVExldXS1tBNl34rD0U" %}
[KYC Verification Guide](/wanttopay-app/english/kyc-verification-guide.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://faq.wanttopay.net/wanttopay-app/english/general-questions/kyc-information.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.