Errors and solutions

Section with explanations and solutions for common issues related to cards, payments, and access.

Payment Issues Issues during payment processing: reasons for declines and how to resolve them.

Verification Issues

Problems encountered during identity verification, card verification, or other user data verification.

Top-Up Issues

Problems with balance top-ups: partial credits, cryptocurrency-related issues, and more.

Mini-App Issues

Authorization, loading, and registration errors when using the mini-app.

Subscription and Access Issues

What to do if your subscription is not working or access is restricted.